Frequently Asked Questions

To ensure the most effective cleaning, please adhere to the following preparation steps: Empty the Bin: All trash bags and loose debris must be completely removed from the bin before your scheduled service time. Access: On your service day, please ensure the bins are accessible and pulled to the curb, similar to how they are positioned for trash collection. We operate between 08:00 AM and 08:00 PM (Monday-Saturday).

We use a specialized, high-pressure, hot water cleaning system paired with eco-friendly cleaning and sanitizing agents. Our process involves: High-Pressure Wash: Blasting away tough grime and residue at high pressure inside the bin. Sanitization: Applying hospital-grade, environmentally safe sanitizers to eliminate 99.9% of bacteria, germs, and pathogens. Deodorizing: Leaving your bin with a fresh, pleasant scent. Self-cleaning often uses cold water and household chemicals, which is ineffective against deep-seated bacteria and odors. Our state-of-the-art equipment ensures a truly clean, sanitized, and hygienic result.

We coordinate our schedule to clean your bins after your regular trash collection service has occurred. This ensures the bins are empty and ready for cleaning. We typically perform the cleaning on the same day as your trash pick-up, or the following day, depending on our route schedule. We will confirm your exact service window upon booking.

All our subscription plans (Monthly, Quarterly) and the On-Demand service include the cleaning of up to two standard residential trash bins (e.g., one trash and one recycling). Additional Bins: If you have more than two bins, there is a small fee of +$10 per additional bin added to your plan cost.

Yes, absolutely. We are committed to environmental responsibility and exclusively use eco-friendly, biodegradable cleaning agents. These products are highly effective at sanitizing and eliminating germs but are non-toxic, ensuring they are safe for your property, family, and pets. Furthermore, our cleaning process minimizes water waste compared to using a garden hose.

Rescheduling: If you need to reschedule a service, please notify us at least 24 hours in advance. Inclement Weather: We monitor local weather conditions closely. If there is severe weather (e.g., heavy rain or storms) that prevents us from cleaning effectively or safely, we will notify you and automatically reschedule your service for the next available day, typically within 1-3 business days.

Yes, we offer specialized, tailored services for commercial spaces, apartment complexes, and Homeowners Associations (HOAs). We understand that commercial bins and dumpsters require more frequent and robust cleaning. Please contact us for a customized quote based on the size, number of bins, and required cleaning frequency for your organization.

Unpleasant odors and pests (like rodents, flies, and maggots) thrive in the residual bacteria and decaying matter left in dirty trash bins. Our high-pressure, sanitizing process eliminates this organic residue and the harmful bacteria that cause the odors, thus removing the food source and breeding ground for pests. This significantly reduces the presence of flies and other unwanted visitors around your bins.

100% Satisfaction Guarantee: If you are not completely happy with the results of a service, please contact us within 24 hours. We will return to re-clean the bin at no additional charge to ensure you are fully satisfied. Licensed & Insured: Remsy Trash Bin Cleaning is a fully licensed and insured professional service provider. This provides our customers with complete peace of mind, knowing they are working with qualified professionals who adhere to high operational standards.